FAQ

Frequently Asked Questions

❓ How do the magnetic handles and hinges attach?

Our accessories use strong industrial magnets. Just place them directly on your steel garage door — no tools, screws, or drilling required.

❓ Will they work on any garage door?

They’re designed for standard metal (steel) garage doors. They won’t stick to aluminum, wood, or fiberglass doors.

❓ Are the magnets strong enough to stay on?

Yes. We use heavy-duty neodymium magnets that hold securely through wind, heat, and cold.

❓ Can I remove or reposition them?

Absolutely. The magnets can be removed and repositioned anytime without leaving marks or damage.

❓ Do you offer returns?

Yes — we offer a 30-day money-back guarantee. No questions asked. Just email us at contact@aimportation.com for assistance.

❓ How long is shipping?

Our processing time is 1-3 business days from the day that you purchase. Standard shipping typically takes 4-8 business days for USA and 5-10 business days for CANADA. As excited as we are for you to receive your new products, please keep in mind there may be delays during transit that are beyond our control. Contact your package's shipping carrier for any delivery questions you may have. For more in depth details, please refer to our Shipping Policy.

❓ Will the handles clear the door frame when going up and down?

The hinges are essential flush, and the handles protrude from the door 1/2 of and inch. There should be no issues with clearance. If you are unsure, we recommend measure the distance between the face of the door and the frame of the door.

❓ Product Dimensions?

Hinges: Length: 15” x Height: 2.5”

Handles: Length: 9” x Height: 2” x Width: 1/2”

Each window panel: 4” x 6”